- Classify the Data
When classifying data, you need to understand what type of data is critical to the outsourcing. For instance, data that represents crucial customer information shouldn’t be outsourced. Additionally, the data that represents company secrets should be handled securely during the transition.
The kind of data that will be involved in the outsourcing project determines the kind of service provider you choose. If the data is sensitive, you need to make sure that you get a provider that comes with a high guarantee of security.
- Know the Type of Organization
The location of the company also matters; because different zones now have regulations that you need to follow.
Some niches require that you follow certain guidelines which require the proper handling of client data. One such niche is health, which requires you to take great care when handling patient information.
- Pick the Right Provider
Many companies ponder over whether to outsource the services outside the country or within the borders. It is true to note that going offshore poses a higher risk compared to using a vendor within the borders. In fact, the general rule of thumb is that you shouldn’t outsource any IT function that deals with sensitive data to an offshore vendor. This is because the law that handles outsourcing won’t help you in any way in case an issue arises. This is why Amazing Support is strategically located to offer you local outsourcing services.
If you have the money, then you can set up a subsidiary of your company in the foreign country and then use the services of the vendor. This gives you control over the process when it comes to deciding who does the work. However, this is expensive and time consuming, which makes local outsourcing the best option for your business.
Before you go into an agreement with the provider, make sure you read their terms of engagement. Put more emphasis on the security part.
- Identify the Activities to Outsource
As a rule of thumb, you need to outsource to reduce costs, free up some stuff or make them work better. Those areas that require a high capital outlay in terms of skills and staff are the best candidates to outsource. These include penetration testing, security auditing, load testing, disaster recovery and much more.